FAQ

Where is my item?

You can view the status of your order by accessing the tracking details link

in your shipping confirmation email (you will receive this when your product ships).

In addition, you can simply enter your order # in the 'track your order' link

listed in the support section of our website.

What methods of payment do you accept?

We accept all major credit and debit cards,

including Visa, MasterCard, American Express and Discover.

We also accept PayPal..

What is your return/exchange policy?

We stand behind the quality of our products and guarantee our workmanship 100%.

Any defects or errors on our part will be replaced at no charge.

Returns must be made within 14 days of receiving product.

At the time you place an order, you will be asked to confirm

all the details regarding the item's size, design, spelling, etc.

Therefore, we do not accept returns or exchanges for your selection

of incorrect items, sizes, designs, etc.

If you have any questions about placing an order,

please contact us so we can make sure you are satisfied

with your purchase..

I just noticed that I entered the wrong shipping address. What should I do?

Please contact us as soon as you find out that you have made an error.

If we catch the issue before the item ships,

than we can make the change. Otherwise, we will have to wait

until the item is returned to us.